SkilledHub.com & Mobile Applications Privacy Policy

SkilledHub.com respects the privacy of our users. This Privacy Policy applies to the SkilledHub.com Website, the ToolSnap mobile application, and the RoofQuote mobile application (collectively, the “Services”).

By using our Services, you are accepting the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We collect information to provide and improve our Services.

A. Information You Provide

Account Data: Name, email address, phone number, and password when you register.
Professional Data (RoofQuote): Company name, business address, logo, and quote details.
User Content: Photos of tools uploaded to ToolSnap, inventory lists, and customer data input into RoofQuote.

B. Information Collected Automatically

Usage Data: IP address, browser type, device model, operating system, and crash logs.
Cookies: We use cookies on our Website to personalize your experience.
Transaction Data: Purchase history and subscription status (via RevenueCat). We do not store full credit card numbers.

C. Specific Mobile Permissions

To function, our Apps may request access to:

Camera & Photo Library:
- ToolSnap: To capture tool images for AI identification.
- RoofQuote: To attach photos to quotes.
- Note: Images are processed to provide the service. We do not access your library without your permission.
Location Services:
- RoofQuote: To locate properties on the map and retrieve satellite imagery via Google Maps API.
- ToolSnap: General location data may be used for analytics.

2. HOW WE USE YOUR INFORMATION

We use your information to:

Provide Services: Identify tools (ToolSnap), generate roof estimates (RoofQuote), and process transactions.
Improve Services: Analyze usage trends to fix bugs and enhance features.
Communicate: Send administrative emails, subscription updates, or respond to support requests.
Safety & Security: Detect and prevent fraud or unauthorized access.

3. DATA SHARING AND THIRD PARTIES

We do not sell your personal information. We share data only with authorized service providers who help us operate:

Google (Maps & Cloud): For satellite imagery, geocoding, and mapping features.
Supabase: For secure database hosting and user authentication.
RevenueCat: For managing App Store and Play Store subscriptions.
Amazon Associates: If you click purchase links in ToolSnap, anonymized referral data is sent to Amazon.
Sentry: For error tracking and crash reporting.

Legal Disclosure: We may disclose information if required by law, court order, or to protect the rights and safety of SkilledHub.com or its users.

4. DATA STORAGE AND INTERNATIONAL TRANSFERS

Location: Our servers and third-party providers may be located in Canada, the United States, or other jurisdictions. By using the Services, you consent to the transfer of your information to these countries.
Retention: We retain your data as long as your account is active. You may delete your account at any time within the Apps, which will remove your personal data from our active databases.

5. YOUR RIGHTS AND CHOICES

Access & Update: You can review and edit your account information within the App settings or Website account page.
Account Deletion: You may request account deletion via the “Settings” menu in our Apps or by emailing us.
Opt-Out: You may opt out of promotional emails by clicking the “unsubscribe” link.
Permissions: You can revoke Camera or Location permissions at any time in your device settings (though some App features may stop working).

6. CHILDREN’S PRIVACY

Our Services are restricted to individuals age 18 and above. We do not knowingly collect personal information from children under 13.

7. CHANGES TO THIS POLICY

We may update this Privacy Policy to reflect changes in our practices. We will notify you of material changes by posting the new policy here with a new “Last Updated” date or via in-app notification.

8. CONTACT US

If you have questions about this Privacy Policy, please contact us:

Email: [email protected]
Website: skilledhub.com